Privacy Policy.
Last updated: October 2026 · Committed to zero data reselling
1. Information We Collect
Account Data: name, work email address, hashed password, and workspace team memberships.
Workspace Content: uploaded product catalogues, documents, ICP criteria, campaign sequences, and communication records.
Billing Identifiers: customer ID and subscription status managed via Stripe (we never handle or store raw payment card data).
Operational Telemetry: audit logs, IP addresses, and request timestamps strictly necessary for security and quota enforcement.
2. How We Use Information
To provide, maintain, and protect the service: authenticating sessions, enforcing tenant workspace isolation, conducting requested company discovery, and sending authorized transactional notices.
We do not sell personal information to third parties, nor do we train global AI models on your private customer catalogues.
3. Infrastructure & Subprocessors
Hosting & Database: Cloudflare Workers, Cloudflare D1 (SQL), and Cloudflare R2 object storage.
Payment Processing: Stripe, Inc.
Transactional Communications: Resend / Cloudflare Native Email Delivery.
Model Inference: Cloudflare AI and designated enterprise model providers with zero-data-retention agreements.
4. Data Retention & Deletion
Your workspace data persists while your account remains active. Account deletion permanently purges solely-owned workspaces, stored catalogues, and credentials.
Billing transaction records are retained in compliance with applicable statutory tax and accounting regulations.
5. Your Privacy Rights
Under GDPR, CCPA, and global privacy standards, you have the right to inspect, export, correct, or request deletion of your personal data.
To exercise your rights or submit a privacy inquiry, reach out to our data protection officer at support@usehopkins.com.