HopkinsAI
Documentation

Knowledge base & guides.

Everything you need to configure your workspace, launch your first campaign, and scale sales pipeline.

Basics

Quickstart & Onboarding

Create your account, verify your primary domain email, and walk through our 5-minute setup wizard to establish your business intelligence profile.

Setup

Business Profiles & Catalogue

Your profile powers our qualification model. Configure your target geographies, value propositions, and upload product brochures or catalogues for deep context.

Security

Workspaces & Team Permissions

Collaborate safely with granular roles: Owners control billing; Admins manage integrations; Members review and approve leads; Viewers inspect analytics.

Billing

Subscriptions, Invoicing & Quotas

Manage monthly or annual plans via the Stripe customer portal. Monitor real-time consumption against your plan's published monthly lead and document limits.

Help

Troubleshooting & Support

Resolve verification token delays, password resets, webhook delivery timeouts, or API rate limits. Contact our engineering team for expedited assistance.

Deliverability

Outreach Deliverability Best Practices

Maintain pristine domain reputation with automated opt-out handling, SPF/DKIM verification, and human-in-the-loop sequence approvals.